Privacy Policy
Last updated: 11 July 2026
Your privacy is our top priority. SuratGo is built with a community-first approach, and we are committed to ensuring your personal information remains strictly confidential.
1. Unofficial & Non-Commercial
SuratGo is an unofficial, independent initiative created solely to help the people of Surat. We do not ask for any money, subscriptions, or hidden fees. Our app is 100% free to use.
2. No Personal Data Collection
We respect your privacy. The app does not require you to create an account or log in, and we do not collect any personally identifiable information (such as your name, email, or phone number) without your explicit consent.
3. Location & Usage Data
To provide accurate route planning, calculate fares, and show you the nearest stations, the app requests location access. This location data is processed locally on your device and is never sent to our servers or third parties. We may collect anonymous crash logs and feature usage statistics to help us improve the app experience. This anonymous data cannot be traced back to you.
4. Third-Party Services
We may use trusted third-party services for mapping and analytics. These services operate under strict privacy guidelines and only collect anonymous diagnostic data.
5. Data Security
We implement robust security measures to ensure any anonymous data collected is protected against unauthorized access or disclosure.
6. Advertising
This app displays advertisements from local businesses to keep it free to use. Ad slots are clearly marked with an 'AD' label and simply open your email app to contact us — no third-party ad network, tracking, or profiling is used, and no data is shared with advertisers.